Custom API Sample

Agent
agent.get
agent.getStateList
agent.setState
agent.getState
Media
media.getMediaList
media.getMediaByName
media.setState
Interaction
interaction.getInteractions
interaction.getByInteractionId
interaction.setUserData
interaction.deleteUserData
interaction.selectCaseByCaseId
interaction.markdone
interaction.blockMarkdone
interaction.unblockMarkdone
interaction.accept
interaction.reject
Voice
voice.dial
voice.answer
voice.hold
voice.resume
voice.hangUp
voice.startCallRecording
voice.stopCallRecording
voice.pauseCallRecording
voice.resumeCallRecording
Sip
sipEndpoint.muteMicrophone
sipEndpoint.unmuteMicrophone
sipEndpoint.muteSpeaker
sipEndpoint.unmuteSpeaker
sipEndpoint.isMicrophoneMute
sipEndpoint.isSpeakerMute
Email
email.create
System
system.getAllowedServices
system.popupToast
system.updateToast
system.closeToast
system.closeToast
Auth
auth.getJwtToken