Release Advisory

Call Concentrator 7.x
Genesys Telecommunications Laboratories, Inc. © 2003


The following information applies to Genesys 7.x software and is important for you to note:

If you are running Genesys software in a mixed operating system (Windows and another) environment and using multiple character sets, you must configure the default character set for the non-Windows operating system to match the Windows character set.

For example, if the software is running in the Japanese Solaris environment, you must change the default charset from "EUC-JP" to "Shift_JIS" (Windows character set) by typing the command set LANG=”ja_JP.PCK” in the SH Shell. (ER# 58234)